FAA outage update: Cause, airline waivers, and 8,500 delayed flights

Airlines offering waivers amid FAA travel outage.


The Daily Navigator strives to help you make the best decisions in travel. While we produce content according with strict editorial integrity this post may contain references to partner products. Here’s a full explanation for how our team makes money .

The US Federal Aviation Administration (FAA) said hold my beer and one-upped Southwest delaying more than 8,500 US flights and canceling over 1,200, following an IT glitch that resulted in a nationwide outage on Wednesday. All caused by…a single corrupted file.

Flight delays and other issues at airports across the country were caused by failed FAA Notice to Air Missions (NOTAM) notifications, which notify pilots and other personnel of conditions that could affect flight safety, thus forcing all US flights to be grounded. 

Even once FAA lifted its ground stop order Wednesday morning, airlines were left with a huge mess to clean up in order to get back on track. 

A full refund is available to all passengers whose flight was canceled, according to guidelines set by the Department of Transportation. There are several airlines that are also offering customers waivers to rebook flights, but they need to act quickly.

Airlines offering waivers for canceled or delayed flights: 

  • Delta Air Airlines – Delta customers may rebook their Wednesday flights for travel no later than January 13 without having to pay any difference in fares. Flight credit is available to customers who cannot travel by January 13, but they are responsible for any fare differences.

  • Southwest – Customers may reebok their Wednesday flights or fly standby within 14 days without incurring any additional charges. Travel is restricted to the cities originally booked.

  • United – Customers who had flights scheduled to or from these airports on Wednesday can rebook flights without paying fees or fare differences if they book on or before January 16. 

While my deepest condolences go out to those who suffered through the first Southwest fiasco and now this ironic saga, I can’t help but giggle at this tweet. Life truly imitates art.

Navigate the News Better

Take a five-minute trip through the news that matters most to travelers with our daily newsletter.

Related Stories

Built with ❤️ by travelers, for travelers.

© 2024 Dollar Flight Club Inc. All Rights Reserved

Stay in the know with
The Navigator Newsletter

A five-minute trip through the news that matters most to travelers. Past Edition

A five-minute trip through the news that matters most to travelers. Past Edition

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. The relationship may impact how an offer is being presented. Our site doesn’t include all the offers available. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

The Daily Navigator Featured Card Popup 3
Chase Ink Cash Credit Card Business
Limited Time Offer!

EARN UP TO $750 IN BONUS CASH TO TRAVEL FOR FREE

Our favorite card with a $0 annual fee. 

Partner offer. Terms apply.

DFC Partner Perks App Link Image
Special Discounts for Our Members

Save Big with Perks

Get $5,000+ in immediate travel savings with Perks. Unlock next level travel benefits, for life. Get discounts from the world’s best travel brands you won’t find anywhere else. No credit required.

DFC Concierge App Link Image
Special Discount for Our Members

93% off lifetime access

Save $1,200 and 10 hours of your time on every vacation. With Lifetime access to DFC Concierge, get fully customized trip itineraries to make every vacation unforgettable.

Dollar Flight Club App Link Image
Special Discount for Our Members

50% Off PREMIUM

You can save up to $500 on your next adventure without lifting a finger get email alerts when we find flights up to 90% off leaving your home airport. Just let us know your departure airport and we’ll do the rest.

The Navigator Commitment

The Daily Navigator is the cornerstone of the DFC Media family. Through each of our brands, we’re dedicated to helping our readers travel, spend, and live smarter.

With products dedicated to affordable travel, daily news, hospitality, and personal finance, we deliver the day’s essential content with none of the filler — all in a way that’s fast, easy, and fun to read. Every morning, over 2 Million travelers trust DFC to deliver the latest news and information so that they can make informed decisions faster. We hope you’ll join them.

We’re happy to have you here!